Accessibility at OCAS
OCAS is committed to providing accessible services and information to all of our visitors, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
You are welcome to submit comments and feedback on the accessibility of our services at any time. Your feedback provides a valuable opportunity for us to improve our services and website.
All feedback is confidential and can be submitted in the following ways:
Manager, Contact Centre / or Appointee
Toll-free (in Canada): 1-888-892-2228
Mail or in person: 60 Corporate Court, Guelph, ON N1G 5J3
Customers who submit formal feedback will receive acknowledgement of their feedback, along with any resulting actions based on concerns or complaints that were submitted.
Accessibility Policies, Practices and Procedures
Accessible Customer Service Policy (.pdf)
Accessible Information and Communications Standard Policy (.pdf)
These documents are available in alternative formats upon request.