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Welcome to OCAS

We're the sum of our people


Executive Team

Karen Creditor
President & Chief Executive Officer
Email Karen Creditor

David Hong
Vice-President, Customer & Employee Success
Email David Hong

Eric Johnstone
Chief Financial Officer
Email Paul Wemyss

Marc Provencher
Chief Information Officer
Email Marc Provencher


Lisa Frizzell
Director, Stakeholder Engagement

Lee Manchur
Director, Technology Services

Shawn Robinson
Director, Software Solutions
Email Shawn Robinson

Mike Williamson
Director, Product Experience
Email Mike Williamson


Lucy Batista
Manager, Customer Success Office

Robb Blacquiere
Manager, Governance, Risk & Compliance
Privacy Officer

Chris Buckley
Manager, Product Management

Ed de Graaf
Manager, Quality Assurance

Erin Farrelly
Manager, Contact Centre

Catherine Fox
Manager, Project Management Office

Melissa Fritz
Manager, Applied Research

Tracy Kingsley
Manager, IT Services

Nadia Novikova
Manager, Data Insights

Biljana Petresin
Manager, Human Resources

Alissa Robson
Manager, Marketing & Communications

Scott Taylor
Manager, Finance

Our Team

We’re developers, graphic designers, customer support specialists, data analysts, writers, knitting enthusiasts, gamers, musicians, runners – you name it.

We care a lot about what we do, and have a lot of fun doing it.

Learn more about working at OCAS.

Want to be a part of it?

We’re looking for smart, creative people who can bring their passion for business and technology services to our growing team.

View current openings

Waterloo Area's Top Employers 2020 2020 Employee Recommended Workplace