Skip to main content

Welcome to OCAS

We're the sum of our people


Executive Team

Karen Creditor
President & Chief Executive Officer
Email Karen Creditor

David Hong
Vice-President, Customer Experience
Email David Hong

Eric Johnstone
Vice-President, Corporate Services & Chief Financial Officer
Email Paul Wemyss

Norm Malloch
Vice-President, Emerging Technologies
Email Norm Malloch

Marc Provencher
Chief Information Officer
Email Marc Provencher

Tiffany Gard
Executive Assistant to the President & CEO
Manager, Executive Administration
Email David Hong


Shannon Lipskie
Director, Stakeholder Engagement

Brad Maybee
Director, Customer Contact

Lee Manchur
Director, Technology Services

Mike Williamson
Director, Product Experience
Email Mike Williamson


Mike Aldworth
Manager, Software Development

Lucy Batista
Manager, Customer Success Office

Robb Blacquiere
Manager, Governance, Risk & Compliance
Privacy Officer

Chris Buckley
Manager, Product Management

Ed de Graaf
Manager, Quality

Erin Farrelly
Manager, Contact Centre

Catherine Fox
Manager, Organizational Development

Melissa Fritz
Manager, Applied Research

Ben Harper
Manager, Software Development & Architecture

Tracy Kingsley
Manager, IT Services

Biljana Petresin
Manager, Human Resources

Alissa Robson
Manager, Marketing & Communications

Kevin Schneider
Manager, Software Development

Scott Taylor
Manager, Finance

Our Team

We’re developers, graphic designers, customer support specialists, data analysts, writers, knitting enthusiasts, gamers, musicians, runners – you name it.

We care a lot about what we do, and have a lot of fun doing it.

Learn more about working at OCAS.

Want to be a part of it?

We’re looking for smart, creative people who can bring their passion for business and technology services to our growing team.

View current openings

Waterloo Area's Top Employers 2021 2020 Employee Recommended Workplace